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Although not the most sophisticated or high tech product in this category, EmailBrain take a refreshing approach to email marketing which we found impressive. Initially, we were slightly disappointed by the lack of certain top of the range features that many other products in this category include at a lower price. However, as we scratched beneath the surface, it became clear that EmailBrain, by scoring top marks in a few key areas, offers a unique product which some users may find is exactly what they’ve been looking for.
What immediately stood out was the customer service. With 24/7 help, in English and Spanish, via a toll-free number and live chat help from 6 am–6 pm (EST), as well as email assistance, users can rest assured any issues they may have with EmailBrain will be quickly and satisfactorily resolved. We also found EmailBrain's FAQ and various video guides and tutorials to be highly informative. We would like to draw attention to the fact that EmailBrain is the one of the only fully bilingual services in this category, not only in terms of support but also when it comes to their website and user interface. We were very impressed by this as it demonstrates a keen understanding of the modern market place in which bilingual businesses are becoming increasingly common, especially in the United States.
We like the sophisticated tracking features, which track information about who your customers are, who's opening emails, who has clicked the links, which emails are being forwarded and becoming viral, and even how many times the email has been forwarded. It even does the heavy lifting for users when it comes to managing subscriptions and those who inevitably decide to unsubscribe. For those new to email marketing, the WYSIWYG (what you see is what you get) editor is a powerful tool for creating stunning email newsletters and campaigns, and there is a full template library, making it possible to dive right into a campaign rather than investing a significant amount of time into getting the knack of HTML design. The things we love most about EmailBrain however are its easy integration with social networks and its sophisticated tracking tools, allowing users to learn the demographics of their customers so they can create specific and targeted campaigns likely to appeal to their subscribers.
We would recommend EmailBrain to anyone looking for a reliable email marketing service with strong support which allows you to easily put together and manage simple yet effective campaigns. There are plenty of things we like about EmailBrain, but it’s up to you to decide the right program for your needs. Signing up for the no obligation, one-month, free trial gives everyone the opportunity to discover how intuitive the design is and how simple the templates are to utilize. The signup process is simple and no credit card is required. The only thing it really costs is about ten seconds of your time. In our opinion, well worth it to learn just how effective this tool can be for helping you build your business online.
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