|Editor's Review Costs & Features Videos User Reviews|
We have awarded Constant Contact our prestigious Gold Award in this category, having reviewed 23 Email Marketing Services. Read our review below to find out why...
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Constant Contact makes it into our top ten for its simple user interface, competitive pricing and excellent customer services. As soon as we accessed their webpage we had the feeling we knew exactly what we were getting. Furthermore, their 60 day no credit card required free trial is one of the best on offer in the category and is more than enough to assess the suitability of Constant Contact for your needs.
We would especially recommend Constant Contact to those completely new to email marketing. Not only because of the simplicity of their software, but also because the 60 day free trial allows you to learn the ropes while not paying a monthly fee for software that you are not making the most of simply because of a lack of expertise. Most notably, Constant Contact provide an extensive set of training materials that will take you from a beginner level to that of a confident marketer in a relatively short time. Also, they are conveniently designed to help customers grow their businesses as well as their need for additional services that Constant Contact provide. Customer support includes an excellent live product tour during which one can pose questions in real time to your Constant Contact guide; local resources allowing you to connect directly to other marketers in your area and take advantage of live seminars; and live chat and a toll free telephone number for any additional assistance you may require. Overall we found the customer service to be outstanding in this category.
The Constant Contact website is easy to use and the various price packages available are clearly explained, allowing you to easily choose the product best suited to your needs and abilities. Constant Contact make it quite clear that as your marketing needs grow, so does their service. There are plenty of expanding price-points along the way without leaving a real sense of "sticker shock" from one price to the next.
Although our first impression of Constant Contact was that of a beginners’ email marketing service, it soon became clear that it does boast almost all the features to satisfy the needs of even the most advanced users. We were especially impressed with the scope of email distribution list options available to users: one can import from a variety of sources, segment lists, export results, and safe-unsubscribe. However, it cannot be denied that there are many companies that offer similar services to those of Constant Contact at similar, if not cheaper prices. Here we must reiterate that it is in Customer Support that Constant Contact shines and, for beginners at least, paying that little bit extra will be well worth it in the long run.
The one area that may be discouraging to marketers interested in starting small in a wide range of niches or industries is that, unlike Aweber where you can attach many lists to a single account, you can only have one website attached to a Constant Contact account.
Although there may be some other email marketing products out there that offer a slightly better features to price ratio, we would recommend Constant Contact as the top product in this category for beginners due to their unmatched customer support, tutorials and the 60 day free trial. You will not only get a great marketing tool that will be sufficient for almost all of your needs, but you will also learn all you need to set up and run a professional email marketing campaign. So click here to visit their website where you can access a full features list, price plans and Constant Contact’s 60 day free trial.
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